How to buy?

 

Shopping online at DAGGEMSTONE is easy and secure. Just follow the steps below:

 


- Choose your gemstone. Click on the photo to access an enlarged photo and report.

 
- Select an item of and add it to your shopping bag. You can then choose to continue shopping or to process your order. If you wish to continue shopping, repeat the process.

 
- To process your order, log into your shopping bag in the menu at the top of the screen. Click "Check My Bag" to review your order.

 
- You can create an account to process your order, but it is not compulsory. You can also choose to receive the order at the billing address or at a different address.


 - Tick the box if you want the product gift-wrapped.


- Select a payment method.


- When you have completed these steps, check that everything is correct and confirm the order. You will receive an email confirming your order.

 

 

Delivery

 

Where can I receive my order?


It can be sent to the address selected by you. Remember, if you want, you can specify a different delivery address to the customer address. This is very useful when you want to send a gift, if you spend more time at work than at home or if you are going to be a stay a long time away from your home.


How long will my order take to arrive?


The shipment is processed after receiving payment. The estimated delivery takes from 5 to 7 working days.


How much do I pay for delivery service?


Delivery is free over 180€, otherwise the shipping amount will be specified in your order, usually 32 Euros Express International Mail.


What is the home delivery process?


After we process your order, we will send you a dispatch confirmation email (when your order leaves the store).



Can I include my company’s details on my invoice?


Yes. You only have to fill in the tax information we require.

 

 

Payment

 

What payment method can I use to make my purchase?


All purchases are billed in Euros.


We offer the following payment methods:


* Paypal.


* Bank transfer.


* Credit card (except American Express).

 

Returns

 

How do I return an item?

 

Items must be in perfect condition at the original gift box.

 

Returns at DAGGEMSTONES can be made within 14 days from date of purchase.

 
The steps for returns are:


- Request the return by sending an e-mail to info@daggemstones.com or by calling +421 0911532415.

 


- Place the box at your local post office.


 
 

 


 


 

 

 

Privacy policy

 

Every time you use this website you will be bound by the current Privacy Statement and you should review this text every time you use the website:


In compliance with Spanish Organic Law 15/1999 of December 13 pursuant to the protection of personal data, DAGGEMSTONES, informs you that:


1. All of the personal data gathered through the forms on this webpage, will be kept in a file under the responsibility of DAGGEMSTONES, which have been duly registered at the General Register for Data Protection.

The purpose of those files is only to collect the data that is needed to answer client questions, suggestions, requests from the “Contact Us” section, and to process the requests for acquiring products and/or services by any web form provided on this website.

The completion and submission of the contact request electronic form, prepared for this purpose, supposes the express consent of the sender to receive communications related to this website. As a user you expressly agree the use of electronic mail as a valid procedure for the remitting of these communications.

 

2. When personal data is obtained from a form, it is necessary that at least those fields marked with an asterisk are filled in; if they are not, DAGGEMSTONES will not be able to accept and manage the compliance of the established relationship.

 

3. You warrant that the details submitted by you in the registration forms are correct, true and complete, being the sole responsibility of the user, any direct or non direct damage or prejudice deriving as a result of a breach of that obligation. In the event that the data provided belonged to a third party, you warrant that such party has been informed of the issues contained in this Policy and obtained permission to submit your information for the specified purposes.

 

4. In response to the concerns of DAGGEMSTONES,  to ensure the security and confidentiality of their data, the security levels required for the protection of personal data have been obtained and the technical means installed to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided through this website.


5. To exercise your rights of access, rectification, cancellation of the data, you can write with the subject line "Data Protection" to the following email address: info@daggemstones.com.

 


6. In accordance with that established in Law 59/2003, regarding services of the information society and electronic commerce, if you do not wish to receive information from DAGGEMSTONES, you may express this desire through the following email: info@daggemstones.com.

 


Diseño: Liderkuota